|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|Great service and communication
|At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
...martin brownjohn - MSJ Maintenance
|Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.
|Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
|Good website- easy to use. Fast delivery. Product as described and good value. Thanks
|excellence service and a prompt delivery, would use again
|good prompt service at a competetive price.