|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
|Everything was very proffessional and as expected. Thanks
|Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
|All ok. Delivery very slow though.
| Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Easy to use web site and prompt delivery. Will use again
|Excellent customer care and service from your front office staff.
|I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.
|I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended.