Excellent first class service - received within 2 days 0f ordering - will certainly shop again ...Alan Lancaster
|
service excellent and prompt ...Bryan Rennie pp J Ewen
|
Delivered promptly and in good order ...Kate Millard
|
Excellent service. Good communication. Many thanks. ...Lesley Evans
|
The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
|
Excellent service throughout. ...David Fursland
|
Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again ...KEREN JONES
|
small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
|
thank you for your service the items came on time thank you ...alex whitaker
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|