|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
|I am most pleased with the service provided by myTub.
Diolch yn fawr.
|Thank you verry much, dellivery was on time.
|Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub.
|Effortless ordering and delivery arrived before date promised - cant really ask for more.
|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service......