|The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...MHG Heating Ltd
|Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.
|Very Quick Delivery and happy with what I orderd
...London Salvage Services Ltd
|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
|Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
...Arden Gas Services
|Order now completed satisfactorily. Thank you for your service.
|Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
|Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again.
...Damian Le Breuilly
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers