Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Great service. The toilet seat arrived very quickly and provided great customer service. ...Lian agnew
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Order arived a day earlier than promissed. Many thanks. ...Moors Electrical
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Excellent communication so i could keep my customer upto date ...dan morgan
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Item delivered as communicated, cheapest price i could find and good customer service. ...Hardeep Panesar
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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