|Yes I have now received my motorised valve but not without a hic up ! I appears that some where alone the process of sending me the valve my delivery address was manually transferred or maybe read from a post code. I gave you the address of Bucksburn Academy and the package was addressed Bucksburn Clinic. I was good fortune that you put my mobile phone number on the parcel and some kind health visitor called it!
Any how I am pleased with the valve and will not hesitate to use you again because your pricing is good and the delivery is quick potentially!.
|Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
|we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you
...19 the dale aberford
|Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
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With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
...Boyd Coughlan Ltd
|Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
|Exceptional service. Programmer arrived next day
...P J Coleman
|Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
|very good service - parcel arrived when promised and it was packaged very well. thanks