We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub
...Mr K. Chapman
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Great service, thank you
...Adam Beharrell
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you
...Trevor Cullen
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!
...Richard Draper
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Brilliant,
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
Many thanks.
Jon.
...Jon File
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Quality courteous service and efficient delivery.
...Clifford Slocombe
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay
...Harsha Jayamanne
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£
£194.53 
