The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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order arrived ok thank you all good
...Dave Millen - Pandora Estates
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod
...Ian Garrod
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.
...Norman Dickinson
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Very efficient and helpful thank you
...Peter Brayton
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Could not fault excellrnt service
...robert harper
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
...Jack Riggs
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !!
...ian parramore
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£
£268.21 
