Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product
...Dr Hans-Georg Wagner
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The order was delivered in time and in good condition.
Thanks,
Miriam.
...Miriam Leonard
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very fast delivery. Thank you.
...R. G. Spoore
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Good price and easy to deal with MyTub, but surprisingly long delivery time.
...Christopher Parnell
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Order was delivered very quickly and efficiently.
...Gillian Dunnet
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Very good service thanks
...J Marshall
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Thanks for a great service, yet again!
...ELCCH
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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1st time using this company excellent service from start to getting the order thanks again will use you again
...Walter Carr - Walter Carr
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£
£268.21 
