|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|Thank you. Recieved my order quickly, and very happy with your service
...Mrs Edith gomessebastiao
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
|Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
|very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
|Good service and products