Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again. ...Paul Rogers - Mr
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Excellent service ...Kevin Kenny
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
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Many thanks for an excellent service as always. ...Gavin Hall
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards ...David Sandeman
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no problems. goods delivered promptly. ...paul farrington
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
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