Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly
...MR P KELLY
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Mytub were very helpful and service was excellent.
...Helen
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First class professional service with regular updates and prompt delivery. Well done to My Tub.
...Leonard Boesinger
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
...John Alden
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!
...Mike Cheal
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley
...Turnleys Ltd
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Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did.
...Mrs Mairi Wallace
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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£
£194.53 
