|I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|First Class Service.
Delivered on time.
Kept informed of order status.
|The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.
|Super fast delivery. impressed with service second to none
|The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...KMS Facilities Group Ltd
|The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
|I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|A very good service.