Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.
...Pauline Stinson
|
* Very good advice regarding the product I wanted to purchase.
* Competitively priced.
* Reliable delivery service.
* Would not go anywhere else.
...Mr Bryan Chanel
|
order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends
...Eileen Roache
|
I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
------------- ----------------------------
Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
|
Good price and fast delivery
What more could I want.
...Trevor Lewis
|
Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
...Carianne Purcell-Jackson
|
I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
Thank you
...Mrs C Farrow
|
Very prompt delivery and goods at the right price
...John Humphries
|
Service very good and the website easy to use. Parts in stock this time so received quickly. Unfortunately waterless urinal spares are expensive but thats not the fault of the supplier. Manufacturers need to lower the price to make waterless economical.
...Mrs Hayley Lane - Best Western Pinewood On Wilmslow Hotel
|
£
£194.53 
