Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Excellent service. Thank you so much ...Helen Murray
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended. ...Geoff Sanders
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Great service ,thank you. ...Vsevolod Loktyukhov
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v.good,service
would use again ...sarah gill
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good product long a long wait for delivery ...david pitchford
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Great service ...Rosa Hargrave
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Fast and efficient - items arrived even sooner than expected! Thanks. ...Mr.J.Knight
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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