Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ...Allen Smith
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch ...Mike Veitch
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Fast delivery at a low price.
I would recommend your company, thanks. ...Alan J. Massey
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this. ...MRS CATHERINE CASTREE
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