Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
|
A very fast and efficient service.would have no hesitation to use again. ...michael crow
|
very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
|
Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou! ...Brian Radbone
|
Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help. ...David Martin
|
The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
|
Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.
Many thanks
Terry
...Terence Checketts
|
Goods received in good order but not in the 2 days originally promised. 5 out of 10 ...Dacefield Services Ltd
|
Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
|