|The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.
|Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
|Was delivered at the time discussed.
|Good communications, keft informed of order status. Delivered on time.
...David Gunn - Truma UK
|Very good service, prompt delivery.
|Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
|Hi, Many thanks,, excellent service.
...Payne and Watkins Ltd
|Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
|Item delivered as communicated, cheapest price i could find and good customer service.