|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
|Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
|Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
|Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|Good website- easy to use. Fast delivery. Product as described and good value. Thanks
|Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!!