| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
|I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
|Fantastic service. Received when said and easy ordering system. Thanks
|Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
|fast friendly service very helpful with good communications pleasure to do business with you many thanks
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|Hi, Good, fast and efficient service. D. H.
|Very good service, goods arrived on time, will definitely use this company again.
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.