I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley
...W.E.LEATHLEY
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Prompt delivery and goods as described. Many thanks!
...John M Hall
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Replacement kit is fine. Damaged kit returned to courier. Thanks.
...Mike Ware
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow
...George Hunter
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very efficient service
...gb maintenance
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Satisfactory item and service delivery ,will use again.
...ROGER GARDNER
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Very prompt delivery. Well done
...Mrs I Kinchin
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£
£268.21 
