Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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As described, good price, quick delivery, thank you
...BH
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Good company,will use again. Highly Recommend. ...David M Russell
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Great service. Items delivered on time and in good order. ...ARNOLD MABBETT
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
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Excellent service, very quick delivery and very competitive prices. Recommended. ...James Poole
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Great service very happy with the item thank you. ...Mark edmonds
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Excellent service - many thanks ...Ian Gruar Ltd
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
...Tim de Paravicini - Yoshino Ltd.
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