I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase.
...sarah whitcombe
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Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful.
...Richard Hopper
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The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you.
...Pravin Gopal
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions.
...Richard Higgs
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Everything as described, and provided helpful updates on delivery date.
...Andrew Dey
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Item arrived on due date. Thanks
...jeannie gailey
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks
...Douglas Anderson
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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£
£194.53 
