Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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happy with the service ...alex samborek - samborek plumbing and heating
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Received delivery today. Thanks. ...Douglas Briggs
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Good service.
Thank you.
Doug ...Doug Yelland
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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The local sole agent in Dubai called ATMOST decided to stop suppoting the Ariston dishwasher model that I have and wanted me to replace the complete unit although only the door lock was broken.
They refused to order the part for me. I finally was able to find my parts at MyTub and within a few days I had my shipment at my door step and install it. It a perfect match. Excellent service and will always buy from them. ...Abdullatif Galadari
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I am highly delighted with the service you provide ...LYLE HANDYSIDE
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