|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|MyTub provided an efficient, very helpful and friendly service, highly recommended.
|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
|Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
|Great service! Item was despatched quickly and received in perfect condition.
|Great service, very speedy, and very helpful call centre,
|Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
|very fast delivery. Thank you.
...R. G. Spoore
|Great service - my order was received on the next day after ordering!
|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.