The service from mytub was first class. Thank you.
...JOHN MCCARTHY
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent
...John Birkett
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.
...Alan Nicholson
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.
...Jackie Wright - John Thompson
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys.
...Steve Atkinson
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition.
...Mrs Jean Cox
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Great service as ever!
...Ondemand Plumbing
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Excellent, very fast delivery, thanks.
...Tony Parkin
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Great service, supplied exactly what I needed. Highly recommend.
...Jeffrey Alan Steeden
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£
£8.66 
