|Good service and communication - would recommend.
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub.
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
|A good service all round, thank you
|Thank you so much for my order, which I was really happy with and the delivery service was 100%.
|The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!
...Marine Construction Management
|Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
|Many thanks for sorting out the problem of delivery.