I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds ...TERENCE MCSTAY
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!! ...Mrs. Jennifer Naylor
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price. ...Mark walker
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us. ...Paul
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The service was brilliant and the staff so helpful. ...Wendy scott
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
...L.Webster
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂 ...Marc McLean - PlumbRite
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
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