|Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information.
|delivered as promised in good condition thanks
|Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
|Product fine, price ok, delivery very slow
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|Great price. Fast dispatch and delivery by UPS. Faultless!!!
|My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.