Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
|Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you
...A GEORGIOU - burngas
|Excellent service, very impressed.
Kept Informed all along the way, cant fault it.
|Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
|Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.
|I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
We have uploaded a photo now, thanks for the feedback.
...Henry P Robinson
|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
|PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH
|The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.