Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company. ...JC Williams
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back. ...Comfort Heating Services
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Great delivery thanks ...Peter Horsfall
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Easy to use website, good prices, swift delivery. Would happily use again. ...Paul Day
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others. ...James Harrison
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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