The order was processed and received with no problems in a good timescale. ...Malcolm Flack
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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly. ...N K Varma
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
...David Greenfield
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very good customer service ! ...Marta - J and Z Construction Ltd
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons ...Scott Combustion Ltd
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
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ordered goods and had them within two less than two days very good ...Mrs Sheila Givens
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Thanks, good product & delivered quickly ...James Thomson
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