Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
|
The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time. ...Gary MODLEY
|
Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family! ...Mr. Bali Jhalli
|
Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again.
The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper! ...Rory McGuire
|
I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
GOOD SERVICE ...Mrs Jennifer m lane
|
Great service, communication was superb from Ordering to Delivery. ...Anna Morge
|
Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
|
Part reeceived Friday as promised. good service.
Thanks ...Ramsay Sterile Services-East
|
Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...Paul Ravnbo-West
|