Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James ...James Clay
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Superb next day delivery, just waiting for one more item from MyTub. ...Sean Denton barnsley.gov.uk
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My Tub immediately resolved my problem and supplied the correct item very promptly. ...Steve Rendi
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Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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