No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks
...daniel macdonald
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
...David Beck
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.
...Westcountry Maintenance Services Ltd
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant
...Robert East
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Excellent service and good communication.
...Dr Andrew Dodd
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve.
...Hentervene Holiday Park
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Spares for Baxi boiler arrived safely in good time.
Many thanks
...Colin Brown
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£
£58.00 
