Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.
|A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited
|Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
|Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.
...Westcountry Maintenance Services Ltd
|thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
|Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
|Order has arrived and been fitted. Thank you for pursuing delivery.
|The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.