Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ...JAMES SCANLON
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Excellent and helpful service. ...Christopher Chorley
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
Rose Gill ...Rose Gill
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion. ...Evelyn Moore
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!! ...Suzanne Jenkins
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The replacement part was received on time and has fixed the problem - many thanks! ...Mr Andrew Rogers
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