Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
...Wesley Cochrane
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service. ...Mr Eric Cantrill
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Great service, respose time to email,price and delivery excellent. ...PAUL ASHURST
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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Fast, efficient service, and good communication. Communication is important. Thank you. ...M Lalbeharry
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All good, thanks. ...Palmer
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen. ...AdamsGale
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
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