|Excellent customer service
|Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
|Great company can not fault it in any way great service many many thanks regards from Terry
|The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
|Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt.
|Prompt service and exactly as required - Thanks.
|Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good