|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|A perfect item with fast efficient delivery.communication and service excellent.thank you.
...MR PAUL KIME
|BRILLIANT SERVICE!!! Kept us informed all along the way and you have helped Adlington Hall keep warm at a very crucial time for a Grade 1 listed building. Thank you and hope we do business again. Merry Christmas
|Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!
|What an excellent service!
|I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.
|Easy ordering good service.
|Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
|Excellent service. On time, well packed and in good condition.
|1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction