|You have a great service and offer very reasonable prices on hard-to-find items.
|Excellent communication, part fitted shower now up and running.
|If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
|The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
|Super delivery for an excellent product at a most competative price.
Many thanks JBC
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.
|I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
|Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team