|Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
|A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
|I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
|The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.
|The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
|All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
|we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU
...g r hawes
|I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
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With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley