Very good responce received my order the following day at the best price on the internet....Thank you .... ...John Young - Elec Resourcing Ltd.
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used. ...Andrew Melton
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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A OK ...Dave Lipscombe
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Very pleased with the service received. Thank you ...Alison Hughes
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