Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Thank you
Please do not send anymore emails
...John McMullen
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efficient service & delivery
thanks
...F J Rogers
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.
...John Plumbly
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Excellent seller, no problems with sale or delivery,would recommend them
...James Minty
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All as planned, great service!!
...Martin Shepherd - Shepherd Contracting
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd
...Philip Tancell - JP Heating Installations Ltd
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Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
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Overall good service. Quit expensive delivery charge for a small item.
...Jeremy Shearmur
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£
£40.78 
