|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
|Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|Excellent service, communication and delivery.
First class and will recommend to others.
|1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
|There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
|Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done
|A great on-line purchase experience excellent service with excellent communications.
|Briilliant service thank you very much. Good communications.