|Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!
|Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
|Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.
|The price of the tap was very competitive and delivery was quick.
A for Customer Service.
|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
|Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.
|Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
|Thank you a quick and easy purchase that was delivered in a timely manner.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin