|there could be better pictures and perhaps a link to accsesories and fittings for the item
|service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks
|Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
| Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
|Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
They are made to order and can take up to 6 weeks – my ‘find’ was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock – so that’s when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email – others would have dragged their feet.
Most of all the ‘mrs’ thinks I’m a star – brownie points for me…..which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues
|Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!
|Great service and help. Real quick on delivery.
...Mr Stanley Grogan
|Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts