I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
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This is the 2nd time I have used your company and on both occasions the prices were very competitive and the service was excellent. I would have no hesitation in recommending you to any prospective customers. ...Mr Gary Hill
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day. ...Paul Morris - 8 Greenhaven Rise
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Very helpful
Thank you ...Avril Philipson
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks ...David Smith
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...Carina Campbell
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service ...Wendy Moore
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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