Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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Best products, Excellent service. Thank you
...ALI SAN
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!
...Jeremy Finch
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Good quick and reliable
...Mrs Debbie Colley
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you.
...Anna Evans
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future.
...Graeme Harper
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!
...Brooms Park Ltd
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Good reliable service and products would recommend.
...lesley
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£
£40.78 
